Chatbot powered by NLP Technology
Provide efficient customer support round the clock in less cost

Integrate Chatbots powered by Natural Language Processing Technology

MyTeamConnector and Chatbot integration using NLP( Natural Language Processing ) technology empowers your business by providing a robust customer support where customers can interact with the system using their own preferred language.The major benefits of chatbot includes 24x7 availability, human like engagement and efficient service delivery reducing further company costs for customer support.

Power of NLP

Combining MyTeamConnector with NLP based chatbot application for customer service is a win win solution for your customers and your business. Much like a human assistant, a chatbot uses natural language processing to interact with your customers. This will overcome the language barriers in your cross border trades. Customers can place orders and track their order status using the chatbot anytime anywhere.

NLP for a chatbot application makes your customer feel understood in real time. It can ask questions and understand answers, identifying all the relevant information in the conversation in order to automate and effectively cater the customer support process your business demands.

Capture Strategic Data

Chatbot extracts information from customer communication which allows your business to transform it into actionable intelligence, identifying trends. Chatbots can find the precise answer your customers need through any connected knowledge base. This offers a great opportunity for capturing strategic information of your customers such as preferences, opinions, buying habits that will help your business to gain insight on specific marketing campaigns you can send your target customers.

Efficient Service at Low cost

You can serve your customers 24×7 catering to their queries and business needs effectively. Using chatbot with MyTeamConnector increases your customer engagement by providing a seamless and efficient online assistance and thereby saving the  manpower and resource cost for an otherwise physical customer support centre.

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  • Boost Your Sales :  MTC helps businesses to maximize their sales by giving customers a better experience
  • Reduce Cost & Streamline Operations : Automated, Synchronized operational processes help businesses to streamline operations and increase happy quotient of employees

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Industry We Serve
See how MTC Job Tracker makes job scheduling easier for different companies

Transport & Logistics

In this highly competitive industry, reducing operational costs and retaining customers is key to business survival.

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Health

Handle the complexities of pharmaceutical goods ensuring that items are delivered to the right person at the right time and in the right condition.

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Wholesale & Distribution

Provide exceptional levels of customer service and delivery precision, together with comprehensive post-delivery KPI reporting.

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Utilities

Monitor and manage the lifecycle of a job, with real-time visibility across relevant stakeholders to increase productivity.

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Real Estate Sector

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Banking Sectors

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Retail

Handle the complexities of store delivery, collection, inter-branch stock transfer and secure stock tracking.

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Home Delivery

Improve delivery accuracy and reduce credit claims with real-time tracking of orders, damaged and returned goods.

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Waste

Handle the complex requirements of waste collection and disposal operations to plan, schedule and capture real-time information.

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Download MTC Apps Operate Your Business From Anywhere

With CRM and PoD app,  MyTeamConnector simplifies all operation and delivery processes of your employees. MTC helps your team to connect with your customers faster and keep them always satisfied.

Our Latest Testimonials

It has helped us to increase efficiency so we can focus on building client relationships. MTC has provided us the best ROI for what we wanted to achieve.

Mr. Lars Weber
LIQUI MOLY

This MTC product is very easy to use. What a great customer service! I like how it marks your current position, track job, allows to record customer’s reviews.

Mr. Saud Al Tawash
GULF TELECOM

MTC gave us what we needed; a simple, reliable, and affordable way to schedule works online. MTC allows us to increase proficiency and work output for each indivdual.

Mr. Sebastian
KSW

It has helped us to increase efficiency so we can focus on building client relationships. MTC has provided us the best ROI for what we wanted to achieve.

Mr. Lars Weber
LIQUI MOLY